FAQ

​How Do I Place An Order?

 

Simply click on the SHOP button, choose the item you'd like to buy, and follow the instructions. 

 

Payment and Shipping

 

Payments can be made by Credit Cards or PayPal. 
We accept most types of credit cards.

 

Shipping is up to 21 days. SOmetimes it takes longer. if we see on production that it takes longer we will contact and inform the customer. 

 

 

​Secure Ordering & Payment Options

 

All of our payment methods are completely secured.
However, if wish to process payment over the phone we can do that. 
 

 

 

Returns & Refunds

 

Not satisfied? you can return it within 14 days of purchasing.


In order to return the item, please contact us by info@motagjudaica.com


Return shipping is paid by the customer.


The item has to be NEW ( not used at all) in the original box. and not damaged.

 

Ship it to:

MOTAG 925 

P.O box 43021

Jerusalem, Israel

91431

 

We will issue a refund only after we'll recive the item and inspect it. 

 

Costs of returning items will be incurred by the customer (shipping, taxes, insurance, etc.)

If you paid with Credit Card, we will return the found to your Card.

If you paid with PayPal, we will return the found to your PayPal account ONlY.